Hosting
Salient’s Hosting Services provide clients with the highest level of reliability and peace of mind. We offer hosting capabilities in a secure, state-of-the-art facility, with qualified professionals providing proactive monitoring of your Salient system’s hosted infrastructure. Your company will benefit from a reduced investment in infrastructure as well as from the continuous attention to server availability, software updates, and administration. Salient hosting services include Infrastructure Hosting and Remote Monitoring.
About the Data Update Process
The standard ETL process is performed using Salient’s ETL application. Supported formats primarily include ODBC, Excel, and ASCII. The entire process is automated and scheduled to run on a routine basis convenient to the client. There are multiple ETL configurations that can be deployed in a Salient-hosted model.
Contact Us
North America Technical Support
Salient Corporation Headquarters
Horseheads, New York
Email: support@salient.com
Tel: 607-739-5228
Hours: Monday through Friday, 7:30a to 6:00p (Eastern, GMT –5)
Salient Healthcare Technical Support
Salient Healthcare Division
Albany, New York
Email: healthcaresupport@salient.com
Tel: 607-739-5228
Hours: Monday through Friday, 7:30a to 6:00p (Eastern, GMT –5)
Central / South America Technical Support
Salient Corporation Support Partner
Dataset Informatica, Ltda.
Recife, Brazil
Contact: Alexandre Cardoso, Manager
acardoso@dataset.com.br
Tel: +55 81 988939501
Hours: Monday through Friday, 8:00a to 6:00p (GMT –3)
Europe/Africa/Middle East Technical Support
Salient Corporation Regional Support Office, United Kingdom
Email: support@salient.com
Office: +44 1455 444858
Mobile: +44 779 1760508
Hours: Monday through Thursday, 7:00a to 5:30p (GMT +0) Friday: 7am to 12:30pm (GMT +0)